This page is a window into the experiences, passions, and aspirations that define my professional journey as an IT professional, leader, and coach. You’ll find insights into my career, expertise, and commitment to empowering individuals and organizations through technology and leadership.

My Leadership Philosophy

I am a gardener of growth and a nurturer of transformation.

Who Am I?

I’m an educator, consultant, and coach specializing in product design, service delivery optimization, and data-driven strategy. My work bridges creative product development and digital business systems, helping organizations and brands deliver exceptional customer experiences through thoughtful design and strategic leadership.

With experience in executive-level IT leadership, analytics engineering, and data operations strategy, I guide businesses in building scalable services, impactful products, and efficient processes. Whether it’s through e-commerce, digital platforms, or operational strategy, my focus is on creating systems that not only function but resonate with the people they serve.

My approach combines strategic insight with hands-on execution, allowing me to support both technical teams and creative brands. From Smart Cookie Technologies to Afro-Bohemian, my mission is consistent: to help others lead confidently, deliver value, and grow sustainably.

Why Do I Do This Work?

I believe that people and systems thrive when they’re supported with clarity, structure, and purpose.
I exist to empower growth and transformation because when people feel seen, supported, and strategically aligned, they don’t just work better, they evolve.

What Do I Do?

• I design and optimize service delivery systems that enhance customer experience, operational efficiency, and measurable outcomes, whether in IT services or product-based businesses.
• Through coaching, consulting, and digital learning platforms, I educate adult learners and business leaders in service design, IT leadership, business systems, and strategic thinking.
• I guide leaders and teams toward clarity, resilience, and emotionally intelligent leadership through personalized coaching and facilitation.
• I create digital learning experiences and practical tools that empower others to grow through data strategy, product design, and purposeful system development.

How Do I Work?

I bring structure to chaos, turn ideas into systems, and help others rise with strategy and soul. Whether I’m guiding a tech team, designing a learning experience, or coaching a leader, I cultivate clarity and purpose-driven growth.

Education As A Pillar

As an educator, I believe transformation begins with accessible, relevant, and empowering knowledge. I teach not just for information, but for evolution. My classroom is a space for leadership development, critical thinking, and lifelong learning.

Why Work With Me?

• I bring a rare blend of strategy and empathy, balancing analytical thinking with emotional intelligence.
• I lead with clarity, efficiency, and compassion, even in complex or high-stakes environments.
• I design custom solutions based on your unique needs, culture, and goals, not cookie-cutter fixes.
• I have a proven track record across IT leadership, adult education, team development, and change management.
• I help you move forward with less friction, more intention, and lasting results.
• Let’s connect to explore how I can help you achieve your goals!

Want to Know More About Me?